Terms of Service

1. These Terms

These Terms of Service are an agreement between you and HelmFi Inc., a Delaware corporation (“HelmFi”, “we”, “us”). They cover helmfi.ai, amonhen.helmfi.ai, our connectors for AI apps, our API and everything else we offer (together, the “Service”).

By creating an account, ticking the box to accept these Terms, subscribing or using the Service, you agree to these Terms, our Privacy Policy and our Refund Policy. If you do not agree, do not use the Service.

Our Starter, Pro and Elite plans are for individuals. Use for a business, or by more than one person, needs a Desk agreement with us.

2. What HelmFi provides

• Amon Hen: market data and analytics for U.S. stocks, ETFs and index options, and for futures and options on futures. It includes dealer-positioning maps and the levels drawn on them (such as walls, the King node and the gamma flip), options flow, cumulative volume delta (CVD), dark pool prints, earnings and company events, a scanner and alerts. You can use it on our website, inside AI apps you connect (such as ChatGPT and Claude) and, on plans that include it, through your own API key.
• Crypto terminal (beta): market data for supported coins.
• AI chat: answers to questions about markets and about your HelmFi account, using your account's own data when you ask about it.
• Broker workspace (Pro and Elite): connect a brokerage account read-only and see your own positions against our levels, with figures such as profit and loss and probabilities. Its tools also work in AI apps you connect.
• Paper trading bot: simulated trades only. Live trading on your own exchange account is not open to members yet (section 12).
• Alerts and community: alerts through Telegram, a community on Discord, and public pages such as the Helm Index.

What each plan includes, such as which data is live or delayed, which tickers, and how many requests you can make, is shown on our pricing page. It may change as section 8 describes.

3. Not investment advice

Everything in the Service is general market information and software. That includes maps, levels, flow, prints, alerts, scanner results, AI chat answers, answers through connectors or the API, and posts by HelmFi or its team on Discord, X or elsewhere. Most of it is the same for everyone looking at the same thing at the same time. Some features use your own data: AI chat can answer questions about your account, and the broker workspace, its tools in AI apps and any alerts it sends show your own positions against our levels, with figures such as profit and loss and probabilities, the triggers you set, and notes our models produce. Those are calculations about the data you chose to share, not recommendations, and nothing in the Service takes into account your overall finances, goals or tolerance for risk.

None of it is investment, financial, legal or tax advice, or a recommendation or offer to buy or sell any security, option, future or cryptocurrency. HelmFi is not registered as an investment adviser, broker-dealer or commodity trading advisor, and does not act as one for you.

You make your own trading decisions and are responsible for them. Options and futures carry a high risk of loss, and some positions can lose more than you put in. Past results, backtests and paper results do not predict future results. Talk to a licensed professional before you invest.

4. Market data, models and AI

Data in the Service comes from third-party sources and from our own calculations. Levels such as walls, the King node and the gamma flip are estimates from our models, not facts about where any trader is positioned.

Data can be delayed: some plans show it delayed on purpose (for example 15 minutes, or as of the last close), as the pricing page says. Data can also be incomplete, interrupted or wrong, and AI answers can be wrong or out of date. Do not rely on the Service alone to place, time or execute trades; check important information against another source.

5. Your account

You must be at least 18 and able to enter a binding contract. Give accurate information and keep it current. An account is for one person: do not share your login, your sessions or your API keys. You are responsible for what happens under your account.

If you sign in with Google or Apple, their terms also apply to that sign-in. Tell us through our contact page right away if you think someone else has access to your account.

6. Plans, billing and automatic renewal

• Paid plans are billed monthly, in advance, through Stripe, our payment processor.
• Your plan renews automatically every month, and Stripe charges your payment method each month, until you cancel. The price is the one shown for your plan when it renews.
• You can cancel at any time online, from your account settings. Canceling stops the next charge; you keep access until the end of the month you paid for.
• If you subscribed at a founding price, you keep it as long as your subscription stays active without a break.
• We will tell you at least 30 days before a new price applies to your subscription, and you can cancel before it does.
• Taxes are added where the law requires.

7. Refunds

Your first subscription can be refunded within 7 days of its first payment, as our Refund Policy explains. Otherwise payments are not refundable, except as the Refund Policy or the law provides. Nothing in these Terms takes away rights the law gives you where you live.

8. Changes to the Service

We may add, change or remove features, data, tickers, delays and limits. If a change takes away something material from your paid plan, we will tell you ahead of time and you can cancel.

9. AI apps, API keys and limits

• You can connect AI apps such as ChatGPT and Claude to your account. The app's own terms and privacy policy cover what it does, and we are not responsible for it. You can disconnect it at any time.
• On plans that include an API key, you may use it to build tools for your own use. Keep your keys secret. You are responsible for their use, and we may revoke a key that leaks or is misused.
• Each plan has limits on how many requests you can make, including the daily limits on our pricing page. We may slow, pause or block use beyond them.
• Your plan is for your own use. Sharing access, or offering the Service or its outputs to others (including through apps or APIs you run for others), needs a Desk agreement. We may pause or restrict access that looks shared or resold, for example one key used from many networks.

10. Acceptable use

You agree not to:

• break any law, or use the Service for market manipulation or fraud;
• scrape, crawl or otherwise collect data from the Service by automated means, except through our connectors and API within your plan's limits;
• copy, sell, resell, sublicense or redistribute the Service or its outputs, except screenshots and short excerpts in personal, non-commercial posts that credit Amon Hen;
• get around plan limits, delays, access controls or security, or use the Service while your access is suspended;
• reverse engineer the Service, except where the law allows it;
• interfere with the Service, including malware, attacks, load testing, or probing for weaknesses outside our security policy;
• impersonate anyone, or use the Service to harass anyone.

11. Community and your content

• Discord and other community spaces: be respectful. No spam, no advertising, no selling signals or paid groups, and no personal investment advice to other members. We may remove posts or members. Discord's own terms also apply.
• Your content: you own what you post or send us. You give us permission to host, show and use it to run and improve the Service. If you send us feedback or ideas, we may use them without owing you anything.

12. Trading bots and exchange accounts

Every account starts in paper mode, which simulates trades and places no real orders. Live trading is not open to members now. You can already add your exchange's API keys on our connect page; your bot still trades only on paper. If we open live trading to you, it will come with separate terms you must accept.

When you add exchange keys, and if live trading opens for you:

• The exchange account is yours, and you are allowed to connect it.
• You use API keys limited to trading and reading, never withdrawals.
• You stay in control and can pause or disconnect at any time.
• You keep watching your exchange account; we don't do that for you.
• The bot follows fixed rules set in advance; we do not make trade-by-trade decisions for your account.
• You accept the risk of loss.

We encrypt API credentials at rest, and we never ask for your exchange password or seed phrase.

13. Our property and our data

The Service and everything in it belong to HelmFi or its licensors. That includes our software, designs and text, and our data: the maps, levels, flow, CVD, dark pool prints, scanner results, alerts and every other figure we collect, compile or calculate (“HelmFi Data”). HelmFi Data is proprietary information of HelmFi and, for data we receive from others, of our licensors. It is protected by copyright, trade secret and other laws.

While these Terms are in effect, we give you a personal, limited, non-transferable right to view and use the Service and HelmFi Data for your own trading and research, as your plan allows. You may not copy or store HelmFi Data in bulk, sell or publish it, share it with anyone outside your plan, or use it to build or train another product, dataset or AI model, except the screenshots and short excerpts that section 10 allows. Connecting an AI app to answer your own questions (section 9) is allowed.

14. Third-party services

The Service works with services we don't control, such as Stripe, Google and Apple sign-in, ChatGPT, Claude, Telegram, Discord, SnapTrade (our brokerage connection), brokerages and exchanges. Their terms apply to your use of them, and we are not responsible for them.

15. Suspension and closing accounts

You can cancel your plan or ask us to close your account at any time. We may suspend, limit or close your account if you break these Terms, don't pay, put the Service or other people at risk, or if the law requires it. If we close your account without cause, we refund the unused part of the current month. Sections 3, 4 and 13 to 22 still apply after an account closes.

16. No warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE OR PROFITABLE.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, HELMFI'S TOTAL LIABILITY FOR ANY CLAIM ABOUT THE SERVICE IS LIMITED TO WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR TRADING LOSSES OR LOST PROFITS. Where the law does not allow some of these limits, they apply as far as it does.

18. Your responsibility to us

You will defend and compensate HelmFi for claims, losses and costs that come from your breach of these Terms, your misuse of the Service, or your violation of the law or of someone else's rights.

19. Governing law and disputes

Delaware law governs these Terms, without regard to its conflict-of-laws rules. Before filing a claim, contact us through our contact page and give us 30 days to try to settle it. After that, a claim may be brought only in the state or federal courts in Delaware, and you and HelmFi agree to their jurisdiction. Either of us may instead bring a claim in small claims court if it qualifies.

20. Sanctions

You may not use the Service if you are in a country under comprehensive U.S. sanctions, or on a U.S. government list of restricted parties.

21. Changes to these Terms

We may update these Terms. For a material change we will tell you by email or in the Service, for example with an accept box, at least 14 days before it takes effect, and we will change the date at the top. If you accept the new Terms, or keep using the Service after they take effect, they apply to you. If you don't agree, cancel before they take effect.

22. General

These Terms, the Privacy Policy, the Refund Policy and the features listed for your plan (which may change as section 8 describes) are the whole agreement between us about the Service. A signed agreement with us, such as a Desk agreement, controls where it differs from them, and these Terms control over the policies and the pricing page. If part of these Terms can't be enforced, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer these Terms; we may transfer them as part of a merger, sale or reorganization. We may send notices by email or in the Service, and you agree to receive them electronically. We are not responsible for delays caused by events outside our reasonable control.

23. Contact

Questions about these Terms: use our contact page.